City of Palm Desert
Home MenuDevelopment Services Center (DSC)
The City of Palm Desert’s Online Permit Portal is your one-stop platform to apply for projects and permits, schedule inspections, and track the status of your applications and permits. Whether you're submitting a permit for new construction, renovation, encroachment, special event, or pool drain, our portal makes the process quick, convenient, and efficient.
Effective October 27, 2025, all permitting at the City of Palm Desert will be processed using a new platform called Clariti. Clariti replaces the City’s former eTRAKiT system and offers a faster, more intuitive experience for applicants. The new platform allows users to submit permits, upload plans, track progress, and make payments in one convenient location.
1. Apply for a Permit Using Clariti
- Apply for a Permit using our Clariti Portal
- Need Help?
- Use our Clariti Guide for step-by-step instructions and a checklist of required materials
If you previously submitted a permit through eTRAKiT and would like an update on your application, please contact the Development Services Center:
- Phone: (760) 776-6430
- Email: dscinfo@palmdesert.gov
2. Pay Fees
To make a payment, use one of the payment methods provided below. Please be advised, ALL credit card payments are subject to a 3% surcharge per transaction and will be added upon check out online or at onsite terminals. We accept Visa, Mastercard, and Discover (American Express is NOT accepted). Outstanding Balance does not include surcharge fee. Surcharge fees are not added to checks or E-checks.
Also effective October 27, 2025, the City of Palm Desert is updating its user and regulatory fees for development and construction services. For more information about this change, please visit: engagepalmdesert.com/user-fee.
Acceptable methods of payment:
1. Pay online with a credit card using your Clariti account.
2. Pay in person at the Development Services Center (DSC) - Cash or check only. (Credit Card payments are only accepted online using your Clariti account.
3. Pay by check:
- Mail Check to: Development Services Center, 73510 Fred Waring Drive, Palm Desert, CA 92260
- Make Payable to: City of Palm Desert; write permit number in "MEMO" section of check.
- Note: Check payments cannot be processed without a permit number. Failure to provide a permit number can result in non-payment of fees and delay of processing review.
3. Track Your Application / View your Permit Status
Once your application is submitted, you can track its progress in real-time, view any requested changes, receive notifications when your permit is approved or additional steps are needed, or view your permit status by logging in to your Clariti user account.
4. Schedule an Inspection
If your permit requires inspections, you can schedule, manage, change, or cancel them directly through your Clariti user account. Inspections are conducted in-person, with some permit types allowing for virtual inspections. To see if your permit allows for virtual inspections and requirements, please visit the Building Inspections webpage. Schedule your inspection type using the following options:
a. In Person Inspection:
Log in to your Clariti account to schedule your inspection.
b. Virtual Inspections:
The following permit types allow virtual inspections:
- HVAC Residential
- Reroof Residential
- Residential Sewer Hookup
- Water Heater Residential
- Window Replacement Residential
For virtual inspections, log in to your Clariti account. Please visit the Building Inspections webpage for the virtual inspection checklist and the Handouts and Forms page for additional required documents listed on your checklist. The uploaded documents will generate a notification to our inspection team that you are requesting a virtual inspection for your permit.
Need Help?
If you have questions or need assistance with your permit application, don't hesitate to contact our Development Services Center. We’re here to help ensure your project is successful.
Phone: (760) 776-6430
Email: DSCinfo@palmdesert.gov
