Apply for a Permit Using Clariti

• Click here to apply for a Permit using Clariti
• Click here to apply for a Solar permit

Need Help?

• Click here to view our Clariti Guide for step-by-step instructions and a checklist of required materials.

If you previously submitted a permit through eTRAKiT and would like an update on your application, please contact the Development Services Center:

• Phone: (760) 776-6430
• Email: dscinfo@palmdesert.gov

To make a payment, use one of the payment methods provided below. Please be advised, all credit card payments are subject to a 3% surcharge per transaction and will be added upon check out online or at our onsite terminals.

We accept Visa, Mastercard, and Discover (American Express is not accepted). Outstanding Balance does not include surcharge fee. Surcharge fees are not added to checks or E-checks.

Acceptable Methods of Payment:

1. Pay Online:

To pay for your permit online, please log in to your Clariti account and access your permit record through the portal. Once logged in, you can view any outstanding fees and securely process your payment directly within the system. If you experience any issues accessing your account or locating the permit, please contact our office for assistance.

2. Pay in person:

Stop by the Development Services Center at Palm Desert City Hall (73510 Fred Waring Drive) and provide Cash, check, or credit card. Please note that American Express is not accepted.

3.  Pay by check: 
Mail Check to:

City of Palm Desert
Development Services Center
73510 Fred Waring Drive
Palm Desert, CA 92260

Make Payable to: City of Palm Desert and write your permit number in the memo section of check. 

Note: Failure to provide permit number will result in delay of processing review.

Once your application is submitted, you can track its progress in real-time, view your permit status and permit review due dates, upload and access your permit documents, and view your inspection results by logging in to your Clariti user account. 

You can schedule, manage, change, or cancel inspections directly through your Clariti user account. Inspections are conducted in-person, with some permit types allowing for virtual inspections. Schedule your inspection type using the following options:

a. In Person Inspection:

• Log in to your Clariti account.
• Click "My Activities"
• Click on the permit #
• Click on arrow located at the top right corner for drop down menu and click on "Request for Inspection"
• Click "Next" on the following screen
• Click the checkbox of the inspection needed; hover mouse over each column and click on edit icon (pencil) to enter the requested Inspection Date, Field Contact Person, Field Contact Phone, and click Next
• Click "End" on the following page

b. Virtual Inspection:

• Log in to your Clariti account.
• Click "My Activities"
• Click on the permit #
• Click on arrow located at the top right corner for drop down menu and click on "Request for Inspection"
• Check "Virtual Inspections" and Click "Next"
• Upload the Virtual Inspection Checklist and required items listed and Click "Next"
• On the following page Click "End."

The following permit types allow virtual inspections:

• Residential HVAC
• Reroof (Residential Only)
• Water Heater (Residential Only)
• Window Replacement (Residential Only)

If you have questions or need assistance with your permit application, don't hesitate to contact our Development Services Center. We’re here to help ensure your project is successful.

Phone: (760) 776-6430
Email: DSCinfo@palmdesert.gov